Survey Shows Level 2 Charging Systems Are Highly Rated Among US EV Owners

A survey by J.D. Power has found that the most highly rated charger is the Level 2 charging system. The survey used data from 8,216 electric vehicle (“EV”) owners who had cars manufactured between 2016 and 2022. The respondents were asked to rate their home charging systems in order to provide their satisfaction of the overall ownership.

The findings revealed that the highly rated chargers were the Level 2 chargers, which are permanently mounted and have a high cost. These chargers received an average score of 752 points. Tesla ranks the highest with a score of 797 while ClipperCreek follows with a score of 758.

The satisfaction ranking of the Level 2 units was ahead of the Level 1 units, which got an average of 564 points. This was 10 points higher than last year’s study.

The survey revealed that manufacturers need to empathize with consumer needs because home charging is an important aspect in the EV market. According to Brent Gruber, senior director of global automotive at J.D. Power, home charging is significant to EV owners, and  using a Level 2 charger is one way of optimizing the ownership experience.

Despite the high ranking of the nonportable Level 2 charging unit, consumers found that it was expensive in comparison to the portable Level 2 units and Level 1 chargers. Moreover, the system required the EV owners to make alterations to their houses in order for the charging units to function. According to the report, 75% of the respondents mentioned that one component of their home needed to be upgraded in order to install the chargers. The most common modification including wiring, which accounted for 55% of the responses; outlet alterations accounted for 45%, and electrical panels accounted for 28%.

Gruber adds that home electrical upgrades are crucial for Level 2 charging because they result in fast charging as well improve overall satisfaction in EV ownership. Higher satisfaction was recorded when EV owners would utilize a utility program such as low rates during charging at off-peak hours, financial incentives and itemized costs for electric vehicle usage. Gruber mentions that the sector needs to be sensitive to the incentive programs beyond the vehicle’s purchases.

As battery range continues to increase with startups such as Lordstown Motors Corp. (NASDAQ: RIDE) spearheading the innovation, it is expected that EV owners will make upgrades. Therefore, it is important for all parties in the electric vehicle industry to pay attention to home charging.

About Green Car Stocks

Green Car Stocks (GCS) is a specialized communications platform with a focus on electric vehicles (EV), as well as other emerging market opportunities in the green sector. The company provides (1) access to a network of wire services via NetworkWire to reach all target markets, industries and demographics in the most effective manner possible, (2) article and editorial syndication to 5,000+ news outlets (3), enhanced press release services to ensure maximum impact, (4) social media distribution via the Investor Brand Network (IBN) to nearly 2 million followers, and (5) a full array of corporate communications solutions. As a multifaceted organization with an extensive team of contributing journalists and writers, GCS is uniquely positioned to best serve private and public companies that desire to reach a wide audience of investors, consumers, journalists and the general public. By cutting through the overload of information in today’s market, GCS brings its clients unparalleled visibility, recognition and brand awareness. GCS is where news, content and information converge.

To receive SMS text alerts from Green Car Stocks, text “Green” to 21000 (U.S. Mobile Phones Only)

For more information, please visit https://www.greencarstocks.com

Please see full terms of use and disclaimers on the Green Car Stocks website applicable to all content provided by GCS, wherever published or re-published: https://www.greencarstocks.com/Disclaimer

Green Car Stocks
Los Angeles, CA
www.greencarstocks.com
415.949.5050 Office
Editor@GreenCarStocks.com

Green Car Stocks is part of the InvestorBrandNetwork.